This on-line store is for US and Canadian customers only, customers from other countries please use this link to our European store www.grips4u.eu. We cannot ship grips from the U.S. to addresses outside the U.S. and Canada; please use the www.grips4u.eu website for orders to destinations outside the U.S. and Canada.
Canadian and other buyers outside the United States - YOU are responsible for any Customs or Duty fees imposed by your country.
Please read ALL the following information, as it reflects the most common questions we receive regarding payments!
NOTE: Your order is not placed by simply adding the item to your cart. The item is not "purchased" until you complete payment as well. Orders are removed after a period of time if they are not paid for; the cart is NOT a way to reserve an item that you would like. We do not recommend the use of wireless devices (i.e. smartphones, tablets) for e-commerce orders as their connections are often unreliable and subject to interference. If you MUST use such a device, select the "PayPal" payment option as their system seems to be more tolerant of such connections; you can use a credit card on PayPal with or without having a PayPal account.
We accept the following forms of payment:
- Paypal - Instant Payment ONLY - No eChecks! You do not need a PayPal account to use their service
- Credit / debit cards (Visa, MasterCard, or Discover only - we are unable to accept AMEX at this time.
Sorry, we do not accept personal checks.
Prices shown on this website are subject to change without notice.
NOTE: We do not accept American Express credit cards for payment at this time.
When using PayPal for payment, your order's shipping address must match the shipping address provided by PayPal; we cannot ship to an address other than what you have listed within PayPal. PayPal requires us to send to the "Ship To" address in their system; you are responsible for ensuring this is correct. This is for your protection!
We cannot accept PayPal eChecks since payment is not received from PayPal for 3-5 business days, and your order is not placed until payment is received. Therefore we may not have your item in stock when your payment finally arrives after being held for a time by PayPal.
Payment processing occurs at the time an order is placed, not when the order is shipped. Accordingly, if a customer places an order for an item that is out of stock and backordered, the credit card will be processed at the time the order is placed, not after the order actually ships. If you are purchasing an item that is temporarily out of stock, be advised that your credit card will be charged as soon as the order is placed. If you have any questions about the status of Out of Stock items, please contact us. Your payment MUST be received for your order to be processed; unpaid orders are considered incomplete and will be removed from the system if not completed by making payment within two hours of placing your order. Unpaid orders DO NOT "hold" the items for you; a paid order is needed to have the item(s) shipped to you.
NOTE: When paying for your order by credit card, the processing may take a few seconds to complete; do not press the "backspace" key or click "go back" on your browser, as you will interrupt the payment processing, and your order payment may not be processed properly.
Please make sure your e-mail address is correct. If it is not correct we cannot contact you, and you will not receive any notifications we send or updates on your order. You are responsible for ensuring that the e-mail, shipping and billing addresses you enter are valid. Incorrect information will only delay your order, especially if we must then contact you.
For your safety, we DO NOT have access to any of your credit card information, nor do we retain anything pertaining to your payment. Please understand that we cannot simply add an item to your card later unless you provide the information to us again. At no time do we have access to your card information.
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